Technical & Financial Proposal

Website Redesign and Digital
Philanthropy Platform

Prepared for the Global Girls Foundation — the philanthropic arm of Plan International.

01

Executive Summary The engagement at a glance.

This proposal sets out the technical approach, workplan, timeline, and financial terms for the redesign of the GGF website and the implementation of an integrated digital philanthropy and online giving platform.

The engagement is delivered by Matthew Bowman, independent senior consultant, over a fourteen-to-fifteen-week period at a daily rate of CHF 550, invoiced monthly against days actually worked. The Salesforce CRM integration is out of scope; documented webhook and API integration guidance is provided at handover for GGF's Salesforce implementation partner.

Duration (weeks)
14–15
Consultant Days
77–82
Daily Rate (CHF)
550
02

Current Issues Why the redesign is needed.

A review of GGF's existing website identifies four issues that the current site cannot resolve without a structural redesign. Together they form the rationale for this engagement.

Dated design, off-brand

The current visual design predates GGF's revised philanthropic value proposition and does not reflect the GGF Visual Guidelines — the yellow and dark-blue palette, typography pairing, and graphic language that sit beneath the Plan International master brand. The site no longer presents GGF the way it now needs to be seen by major donors.

No integrated giving platform

There is no secure, integrated online giving capability. The site cannot capture one-time, recurring, or campaign-specific donations across multiple currencies and payment methods — the baseline that UHNWIs, foundations, and institutional donors expect before they will give online.

Weak on mobile and accessibility

The site is not reliably responsive across phones and tablets and falls short of current accessibility standards. A large share of donor traffic is mobile, and accessibility gaps narrow GGF's reach across every audience it needs to engage.

Hard to manage and to find

Content is difficult for GGF staff to update without technical support, which slows campaigns and time-sensitive appeals. Weak performance and limited search visibility further reduce how easily new supporters can discover GGF online.

03

Scope & Objectives What this engagement delivers.

The engagement covers the redesign of the GGF website and the implementation of an integrated digital philanthropy and online giving platform, aligned with GGF's revised value proposition and the visual identity defined in the GGF Visual Guidelines.

Objectives

Donor Audiences Addressed

  • Ultra-high-net-worth individuals (UHNWIs)
  • Family and private foundations
  • Corporate philanthropists
  • Institutional donors
  • Existing Plan International donor networks
  • Individual supporters

Visual Identity Compliance

  • GGF logo lockup beneath the Plan International master brand
  • Primary palette: GGF Yellow and Dark Blue with controlled accents
  • Typography pairing per the GGF brand guidelines
  • Use of doodle and arrow graphic elements per the guidelines
  • Adherence to brand contrast, legibility, and treatment rules
04

Methodology & Approach A seven-phase delivery plan, on a confirmed WordPress stack.

Delivery follows a phased, iterative approach with clear milestones and sign-off gates. Each phase concludes with a formal deliverable reviewed and approved by GGF before the next phase begins.

01Discovery & Strategic Assessment

Establishing shared understanding

Establish a shared understanding of GGF's strategic positioning, audience priorities, current digital footprint, and the gaps the new platform must close.

  • Kick-off and inception workshop with the GGF focal point and Plan International stakeholders
  • Audit of the current GGF website — architecture, content, navigation, performance, accessibility, donation journey
  • Stakeholder interviews (up to 6 sessions) across communications, philanthropy, fundraising, and digital teams
  • Peer and benchmark review of 5–6 comparable philanthropic platforms
  • Donor journey mapping for each priority audience segment
  • Discovery report with findings, recommendations, and proposed information architecture
DeliverableInception report, detailed workplan, and discovery and strategic assessment report.
02UX / UI Design & Prototyping

Translating strategy into experience

Translate strategy into a donor-centred design system with audience-specific journeys, high-fidelity prototypes, and editorial copy support throughout.

  • Information architecture and sitemap finalisation
  • Low-fidelity wireframes for homepage, flagship campaign pages, donation flow, audience landing pages, inquiry forms
  • High-fidelity design of the homepage and up to 5 unique page templates, aligned with GGF brand guidelines
  • Interactive prototype of the donor journey for desktop and mobile
  • Component library and design system documentation
  • Editorial copy support — drafting, refinement, and alignment of page-level copy in collaboration with GGF
  • Two formal design review cycles with consolidated feedback
DeliverableApproved high-fidelity designs, interactive prototype, and design system documentation.
03Website Development

Building the content-managed site

Build a content-managed, mobile-responsive, accessible WordPress site that GGF staff can maintain after handover.

  • WordPress (latest LTS) installation and configuration on the agreed hosting environment
  • Custom theme development using Sage 10 (Roots) — modern PHP, Blade templating, Tailwind CSS
  • Gutenberg block library and custom ACF blocks for editorial flexibility
  • Content modelling for stories, campaigns, programmes, news, and impact reports
  • WCAG 2.1 Level AA accessibility implementation
  • Multilingual setup via WPML (English, German, French at launch; Anthropic Claude API pipeline for extension into additional languages)
  • Initial search engine optimisation — search-friendly architecture and URLs, metadata, structured data, XML sitemaps, multilingual hreflang, and redirects from the current site to preserve existing search rankings
  • Performance optimisation and Core Web Vitals tuning
  • Content migration and copy load support
DeliverableFunctional, content-managed WordPress site on staging environment.
04Digital Philanthropy Platform

Building the giving experience

Deliver a secure, internationally accessible online giving platform supporting diverse giving types and payment methods, built as a custom Stripe integration within the GGF website.

  • Custom donation forms — one-time and recurring giving — built into the site with Stripe Elements and Stripe Billing
  • Suggested giving levels and custom donation amounts
  • Multi-currency support (USD, EUR, CHF, GBP at launch)
  • Payment gateway integration: Stripe (cards, Apple Pay, Google Pay); bank transfer for major gifts
  • Campaign-specific donation landing pages for Education Uninterrupted, humanitarian response, and the endowment fund
  • Request-a-conversation and philanthropy inquiry forms, built into the site theme
  • Automated donor acknowledgement emails and tax-receipt-ready records
  • Lead capture for downloadable investment opportunities and concept notes
  • SSL and PCI DSS scope minimisation via tokenised payment processing
  • GDPR-compliant data capture, consent management (Complianz), and privacy controls
DeliverableFunctional online giving platform integrated into the staging website.
05Testing & QA

Verifying quality before launch

Verify functional, security, accessibility, and performance quality of all delivered components, and harden the platform, prior to launch.

  • Functional testing across donation, inquiry, and content workflows
  • Cross-browser and cross-device compatibility testing (BrowserStack)
  • Payment flow testing in test mode for the payment gateway
  • Accessibility audit against WCAG 2.1 AA
  • Performance and Core Web Vitals testing
  • Security review (SSL, form validation, data handling, Wordfence baseline)
  • Security hardening — file-edit lockdown, security headers, login protection and two-factor authentication, least-privilege roles, and XML-RPC restriction
  • User acceptance testing with GGF staff on the staging environment
DeliverableTesting and quality assurance report.
06Training, Documentation & Handover

Enabling independent stewardship

Equip GGF staff to independently manage content, campaigns, and routine maintenance after launch, and provide GGF's Salesforce implementation partner with the documentation needed to integrate the CRM.

  • Two live training sessions (recorded) — one for content editors, one for fundraising and campaign managers
  • Written user guides for common content and campaign tasks
  • Technical documentation covering architecture, integrations, hosting, and maintenance
  • Salesforce integration documentation — webhook and JSON event schema for donation, subscription, refund, and inquiry events, mapped to common Salesforce NPSP fields, with test endpoints and an event log
  • Technical handover session with GGF's Salesforce implementation partner
  • Final handover meeting and project close-out report
DeliverableStaff training, user guides, technical documentation, the Salesforce integration documentation package, and final project report.

Salesforce-side configuration, Apex code, flow design, and CRM testing are out of scope and the responsibility of GGF's Salesforce implementation partner.

07Project Management

Continuous coordination

Project management runs in parallel with all other phases, providing structured governance, communication, and risk management throughout the engagement.

  • Weekly status updates and a shared progress log
  • Risk and change tracking
  • Scheduled reviews with the GGF focal point
  • Coordination with the Salesforce implementation partner where required
DeliverableWeekly status reports, risk and change logs.

Recommended Technology Stack

The platform is built on WordPress with a curated stack chosen for international NGO performance, security, multilingual maturity, and clean CRM integration. Final stack confirmed in Phase 1.

CMS & Foundation
  • WordPress — latest LTS
  • Sage 10 (Roots) — modern PHP + Blade templating + Tailwind CSS
  • Advanced Custom Fields Pro — content modelling
  • Gutenberg + custom ACF blocks
Donations & Payments
  • Stripe — cards, Apple Pay, Google Pay, multi-currency
  • Stripe Billing — recurring donations
  • Stripe Elements — donation forms built into the site
Multilingual & Content
  • WPML — multilingual management (EN, DE, FR at launch)
  • Rank Math Pro — SEO foundations
  • Mailgun / Postmark — transactional email API
Hosting & Performance
  • WP Engine or Cloudways — managed WordPress hosting (EU data centres)
  • Cloudflare — CDN and WAF
  • WP Rocket — page and asset caching
Security & Compliance
  • Wordfence Premium — security monitoring
  • Complianz — GDPR consent management
  • Let's Encrypt — SSL certificates
  • PCI DSS — tokenised payment processing
Observability & CRM Integration
  • Google Analytics 4 + Google Tag Manager
  • Sentry — error monitoring
  • Search Console
  • Webhook events — documented JSON schema for the Salesforce partner
05

Deliverables Mapped to the TOR.

01Inception report & workplanConfirmed scope, schedule, stakeholders, governance, risk log
02Assessment & strategic recommendationsDiscovery findings, peer benchmark review, opportunity map
03Information architecture & donor journeySitemap, navigation, audience-specific journeys
04Website redesign concepts & UX/UI prototypesHigh-fidelity designs, interactive prototype, design system, editorial copy support
05Digital philanthropy & giving platformFunctional donation platform, multi-currency, multiple payment methods
06Redesigned multilingual website (EN, DE, FR)Live website integrated with the donation platform
07Payment gateway integrationsStripe, Apple Pay, Google Pay; bank transfer
08Testing & QA reportFunctional, accessibility, security, payment, performance
09Staff training & technical documentationTwo recorded sessions, user guides, technical docs
10Final project report & handoverProject close-out report and handover meeting
11Salesforce handoff packageWebhook and API integration documentation, handover session
06

Timeline & Workplan Fourteen to fifteen weeks; the chart shows the fifteen-week plan.

1
2
3
4
5
6
7
8
9
10
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13
14
15
P1Discovery & Assessment
P2UX/UI Design & Prototyping
P3Website Development
P4Donation Platform Build
P5Testing & QA
P6Training & Handover
P7Project Management
07

Personnel & Effort Allocation Sole consultant delivery across seven disciplines.

The engagement is delivered by Matthew Bowman as a sole independent consultant. The 82 consultant days of the fifteen-week plan are allocated across disciplines as follows; a fourteen-week delivery scales down proportionally to roughly 77 days.

Strategy & ConsultationDiscovery, stakeholder interviews, donor journey mapping, audit, reporting10
UX/UI Design & CopyInformation architecture, wireframes, high-fidelity design, prototype, design system, copy support16
Website DevelopmentWordPress & Sage build, template development, multilingual, accessibility, performance21
Platform & IntegrationsCustom Stripe donation build, recurring giving, multi-currency, webhook and API documentation16
QA & TestingFunctional, cross-browser, payment flow, accessibility audit, security review, UAT7
Training & HandoverTwo training sessions, user guides, technical documentation, final report5
Project ManagementWeekly status, risk and change logs, focal point coordination7
Total82

Consultant Background

Matthew Bowman is a senior independent digital consultant based in Sedbergh, United Kingdom and Kingston, Jamaica, with over fifteen years of experience supporting international humanitarian and development organisations through digital systems, data platforms, and online engagement tools.

Since 2010, Matthew has consulted continuously with the International Federation of Red Cross and Red Crescent Societies (IFRC) across multiple assignments, including the RCCE Collective Service (funded by UNICEF, WHO, IFRC, and the Bill & Melinda Gates Foundation), the Community Engagement and Accountability Hub, Shelter, and the Disaster Relief Emergency Fund. In parallel, he has held senior technical leadership roles in the commercial sector, including CTO of StarApple AI and Product Owner of several cloud-based financial platforms.

Qualifications Disciplined Agile Scrum Master (DASM), Project Management Institute, 2024
Bachelor in Business Administration, University of Technology, Jamaica

08

Financial Proposal All figures in Swiss Francs (CHF).

The engagement uses a single all-inclusive daily rate of CHF 550 per consultant day across all disciplines. The breakdown below is costed at the fifteen-week upper-bound plan — 82 days, CHF 45,100; a fourteen-week delivery scales proportionally to roughly 77 days and CHF 42,350.

Detailed Budget Breakdown — Professional Fees

Phase / Activity Days Daily Rate Subtotal
Phase 1 — Discovery and Strategic Assessment 10CHF 550CHF 5,500
Phase 2 — UX/UI Design, Prototyping & Copy Support 16CHF 550CHF 8,800
Phase 3 — Website Development (WordPress + Sage) 21CHF 550CHF 11,550
Phase 4 — Donation Platform Build 13CHF 550CHF 7,150
Phase 5 — Testing and Quality Assurance 7CHF 550CHF 3,850
Phase 6 — Training, Documentation and Handover 8CHF 550CHF 4,400
Phase 7 — Project Management 7CHF 550CHF 3,850
Total Professional Fees (15-week plan) 82CHF 45,100

Reimbursable Expenses

Reimbursable items are billed at actual cost on receipt of supplier invoices, with no mark-up.

Premium plugin / SaaS licences (ACF Pro, WPML, WP Rocket, Wordfence) — annualCHF 250 – 450
Anthropic API usage (Claude) — translation pipeline for additional languages, copy refinement, content draftingCHF 100 – 250
Accessibility audit tooling and reportsCHF 150 – 300
Cross-device testing services (BrowserStack or equivalent)CHF 150 – 300
Contingency for ad-hoc tooling or licencesCHF 200 – 400
Total Estimated ReimbursablesCHF 850 – 1,700
Estimated Project Total
CHF 43,200 – 46,800
Professional fees of CHF 42,350 to 45,100 (the fourteen- to fifteen-week range) plus reimbursables billed at cost between CHF 850 and CHF 1,700.

Invoicing & Payment

Invoices are issued monthly for days actually worked during that month, at the agreed daily rate of CHF 550. Each invoice itemises the days billed and the activities they covered. Invoices are payable by bank transfer in CHF, in line with GGF's standard payment terms. Work falling outside the agreed scope is quoted in advance and billed at the same daily rate, in increments of half a day; no change request work commences without written approval from GGF's designated focal point.

09

Ongoing Support Keeping a live payment platform secure and current.

Phase 6 includes a 30-day defect-correction period at no charge. Beyond that, GGF's team can comfortably handle day-to-day content — copy edits, news, and campaign text. Updates are a different matter: WordPress core, PHP, and plugin updates look routine, but on a custom-built site any one of them can break templates, forms, or the donation flow, and the only safe way to apply them is to test on a staging copy first. That risk has grown with the redesign — the site is no longer a brochure but a live payment platform, with a custom Stripe donation integration, recurring billing, and multi-currency giving. A broken donate button is not a cosmetic glitch; it is lost income and lost donor confidence, often unnoticed until a campaign underperforms.

The monthly maintenance contract is the safeguard for that. It covers updates applied and tested on staging before they reach the live site, ongoing monitoring of the payment and donation flow, security oversight appropriate to a site that handles money, tracking of Stripe and gateway changes, backups and uptime, continuous search engine optimisation, a monthly pass of code clean-up and unit testing to catch regressions before they reach donors, a periodic health review, and a buffer for small fixes and improvements. It is offered as a monthly maintenance contract — a baseline of around five consultant days per month, billed against days actually used at a reduced ongoing rate of CHF 500 a day, or about CHF 2,500 in a typical month. It is optional and separate from the project fee, and flexes up around major campaigns or down in quieter months.

10

Assumptions & Exclusions Boundary conditions for this engagement.

Assumptions

  • GGF will designate a single focal point with authority to provide decisions and approvals within 5 working days of request.
  • Plan International brand approval cycles will be completed within the timelines agreed at project inception.
  • GGF will provide all brand assets, photography, and impact data required for site content. Editorial copy is developed collaboratively with the consultant.
  • GGF supplies the final website content — text, images, and documents — in the agreed languages; the consultant places and structures it within the new information architecture as part of the build.
  • GGF's Salesforce implementation partner will be available for the technical handover session in Phase 6 and will be responsible for all Salesforce-side configuration.
  • Payment gateway merchant accounts (Stripe) will be set up by GGF in advance of integration work in Phase 4.
  • GGF maintains its own privacy policy, lawful basis for processing donor data, and any required data-processing agreements; the consultant implements the platform to support these obligations technically.
  • Hosting environment will be selected and provisioned by GGF in consultation with the consultant — recommendations are provided in Phase 1.
  • GGF will be available for the agreed design and content review cycles within timelines specified in the workplan.

Exclusions

  • Salesforce CRM configuration, Apex code, flow design, data migration, and CRM-side testing — delivered by GGF's Salesforce implementation partner.
  • Ongoing hosting fees, domain registration, SSL certificate fees, payment gateway transaction fees, and third-party service subscriptions.
  • Original photography or videography beyond what is needed to demonstrate templates during design and development.
  • Marketing campaigns, paid media, or social media management following launch.
  • Bulk migration of legacy content from the existing site — historical news, posts, or document archives — assessed and quoted separately if required.
  • Post-launch maintenance, hosting management, and ongoing development beyond the 30-day defect period in Phase 6 — available separately under the optional monthly maintenance contract set out in the Ongoing Support section.

Thank you.

It has been a genuine pleasure to prepare this proposal, and it would be a privilege to help GGF bring its new website and giving platform to life. Everything here is a starting point — I would welcome the chance to talk it through, shape it around your priorities, and begin with the Discovery phase on your confirmation.

Matthew Bowman
Independent Digital Consultant
21 May 2026
Matthew Bowman · Sedbergh, United Kingdom / Kingston, Jamaica Proposal · 2026